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MAY 2010
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ATTITUDES
Appreciative Inquiry 3Naresh Karmalker.......................................................................Last month, we saw how the way we define an issue determined our responses to it. Reality occurs differently when we describe things differently. In other words, the words you use to describe something are powerful enough to determine the actions you take or cause others to take! Indeed, "Words make Worlds." If we could choose to look at an issue in a way that empowers us, that gives us insights into something powerful in the future, why would we want to look at it through the usual, negative-tinted glasses that we usually do?! Within that premise lies the source of something powerful. If our words can determine our future actions, then this means that if we give a powerful, positive, affirmative definition to what we are observing or studying, then it follows that our actions will necessarily be powerful, affirming and impactful! This positive re-defining of an issue to conduct a further inquiry on is known as Affirmative Topic Choice in Appreciative Inquiry. If we could choose to look at an issue in a way that empowers us, that gives us insights into something powerful in the future, why would we want to look at it through the usual, negative-tinted glasses that we usually do?! AI is both a philosophy and a methodology. We have looked at the philosophy in the earlier two issues. Now, let's look at the methodology of Appreciative Inquiry. The core of the AI methodology is what is called the 4-D Cycle (illustrated here).
The 4 'D's of Appreciative Inquiry are Discovery, Dream, Design and Delivery. As you can see, Affirmative Topic Choice lies at the heart of the '4 D' cycle. Many scholars of AI, in fact, consider that to be the 1st D of a '5 D' cycle - DEFINE! So what are these 4 Ds and how does one use them in an inquiry?The first of the 4 Ds is DISCOVERY. This part deals with the discovery of the best from the past. In this part one seeks to uncover the high points, the life-giving moments, the times when something worked, when one felt proud of something in the context of what one is studying. For example, if your topic of inquiry was "Doing the very best in my exams", you would seek to uncover in the Discovery phase, all those times in the past when you had done well, what you did to achieve such a result, what were the factors that helped you put in the effort, and so on. The Discovery process is a supremely energizing process; it is a time when positive stories of change are swapped and learnt from. The second D is DREAM. In this segment, one seeks to build on what we uncovered in the Discovery phase. Now that we have encountered the best moments in the past, what would 'even better' in the future look like? This phase, though entitled 'Dream' is not about weaving pipedreams. Since it is based on actual real experiences of the past, the creation of the image of the future is rooted in reality and is thus possible. For the same exam analogy, in this phase, you will create an entire picture of you having succeeded in your exams brilliantly and in this picture you will factor in all those little things that worked for you in the past and perhaps tweak them to be a little better! ![]() If our words can determine our future actions, then this means that if we give a powerful, positive, affirmative definition to what we are observing or studying, then it follows that our actions will necessarily be powerful, affirming and impactful! This leads to the third D - DESIGN. This phase is when you get down to the nitty-gritty of actual making the Dream a reality. This is the phase where strategies are drawn up, plans are made and you start outlining the steps you need to take to create the future. For your exam scenario, you will look at the Dream you have created of acing your exams and start jotting down all those things you will do to make the dream a reality. This phase can get as detailed as you like with timelines and resource allocation or anything else that will help you to flesh it out. And finally, the fourth D - DELIVERY sometimes termed as DESTINY. This is when you take the first steps. When you actually take immediate action to actualize your dream. But remember, this is a cycle. Once you have gone through one cycle, you can again go back to the Discovery phase, look at what you have done, distill your best experiences, modify your Dream to be even better than the earlier one, tweak your Design to match the new dream and then take action steps once again. Sounds complicated? Relax, it is not. In the next few issues we will see how the 4 Ds can be used practically on various different issues and encounter thrilling stories about how AI has been used to transform lives! Till then, keep living - appreciatively! The Appreciative Monthly Exercise
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